We are recruiting for the position of Maître, the ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.
Duties and responsibilities:
- Deliver personalized experiences to the guests of our restaurant according to our service standards.
- Manage and supervise restaurant sta in everyday operations according to our standards and procedures.
- Ensure that top quality standards of service is met.
- Anticipate and identify the true need of each client and handle guest complaints.
- Manage reservations also through online tools, reply to online reviews and encourage guests to share their experience on social media.
- Excellent customer service skills.
- Excellent organizational and planning skills.
- Ability to be a team-leader and supervisor, strong interpersonal skills.
- Attention to detail.
- Excellent writing and communication skills in English and Italian. (knowledge of other languages is a plus)
- Command of digital technologies.
- Proven professional experience in 4 or 5 star hotels within the same role.
- Knowledge of Italian cuisine and Italian and international wines.
You are invited to forward your complete application with a recent picture by e-mail (specifying the reference in the subject eld) to firstname.lastname@example.org